Privacy Policy for DocHQ

Last Updated: January 2nd 2025

1. Introduction

DocHQ ("we," "our," or "us") provides document analysis and information extraction services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

By using DocHQ, you agree to this Privacy Policy and consent to our data practices as described.

2. Information We Collect

2.1 User-Provided Information

  • Account information (email address, name, business information)
  • Payment information
  • Documents you upload to our service
  • Any other information you choose to provide

2.2 Automatically Collected Information

  • Log data (IP addresses, browser type, pages visited)
  • Device information
  • Usage patterns and preferences
  • Cookies and similar tracking technologies

3. Document Upload and Processing

3.1 User Responsibilities

  • You are solely responsible for the content of documents you upload
  • You warrant that you have the right to upload and process all documents
  • You agree not to upload sensitive personal information unless you have explicit consent
  • You acknowledge that we do not pre-screen or monitor uploaded content
  • You agree to implement appropriate security measures on your end
  • You are responsible for maintaining the confidentiality of any sensitive information in your documents
  • You warrant that your use of our service complies with all applicable laws and regulations
  • You agree not to attempt to reverse engineer or compromise our AI systems

3.2 Prohibited Content

You agree not to upload:

  • Malware, viruses, or malicious code
  • Content that violates any laws or regulations
  • Content that infringes on intellectual property rights
  • Content containing unauthorized personal data
  • Content that could compromise our systems or other users
  • Content that violates any third-party terms of service

4. Use of Information

We use collected information to:

5. Data Security and Disclaimers

5.1 Our Security Measures

We implement reasonable security measures to protect your information, including:

  • Encryption of data in transit and at rest
  • Regular security assessments
  • Access controls and authentication
  • Secure data centers
  • Automated threat detection
  • Security incident response procedures
  • Regular security training for our staff

5.2 Security Disclaimers

You explicitly acknowledge and agree that:

  • No method of transmission or storage is 100% secure
  • We cannot guarantee absolute security of your information
  • We are not responsible for security breaches resulting from third-party actions
  • We do not warrant that our service will be uninterrupted or error-free
  • We are not liable for any data loss or breach caused by factors beyond our reasonable control
  • You use our service at your own risk

Contact Information

For questions about this Privacy Policy, contact us at: [email protected]

This Privacy Policy is governed by US law. Any disputes shall be subject to the exclusive jurisdiction of the courts of the United States of America.