Terms of Service for DocHQ

Last Updated: [Date]

1. Agreement to Terms

By accessing or using DocHQ's services ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you do not have permission to access the Service.

3. Subscription and Usage

3.1 Service Tiers

  • •Different subscription tiers with varying features and limitations
  • •Maximum file size across all tiers is 10MB per document
  • •File size limits and processing quotas vary by subscription tier

3.2 Fair Usage Policy

  • •Services must be used for intended business purposes only
  • •Automated mass uploads must be pre-approved
  • •We reserve the right to throttle service for excessive usage

4. Account Management

4.1 Team Accounts

  • •Team administrators can manage user access
  • •Each team member must have unique credentials
  • •Account sharing is strictly prohibited

4.2 Account Termination

We reserve the right to terminate accounts for:

  • •Violation of these Terms
  • •Abuse of service or resources
  • •Non-payment or payment disputes
  • •Fraudulent activity

5. Payment Terms

5.3 Refunds

  • •Refund requests must be emailed to [email protected]
  • •Refunds evaluated on a case-by-case basis
  • •Processing fees may be non-refundable

5.4 Payment Disputes

  • •Disputes must be raised within 30 days
  • •Chargeback filing will result in immediate account suspension
  • •Resolution decisions are final

For questions about these Terms, contact us at: [email protected]